Product Safety and Compliance

Our Mission

We are committed to ensuring that all our products are safe, compliant with current legislation, and made from the highest quality materials. Our production meets the highest European safety standards, ensuring consumers a reliable and satisfying user experience.

Production and Origin of Materials

All our leather garments are produced by Stylab , a company located in the province of Vicenza, in via dell'Industria 36. Stylab, with over thirty years of experience, is specialized in the production of leather and shearling garments for luxury brands, and shares our passion for craftsmanship and quality. The leathers used for our garments come entirely from Stylab, which takes care of the process and production, guaranteeing a final product 100% Made in Italy , synonymous with quality and excellence. For further details or curiosities about Stylab, visit their website: www.stylab.com.

Contacts for Reports and Complaints

If you have encountered any safety issues or incidents related to our products, we invite you to contact us through the following channels:

Phone number : 0424474944
Email for complaints : info@caporei.com
Email for incident reports : info@caporei.com

We are always ready to collect feedback and intervene promptly to resolve any problems.

Traceability and Complaints Management

We keep an up-to-date register of all complaints and are committed to processing customer personal data only for the time strictly necessary for the investigation, and in any case no longer than five years. This ensures transparency and security in the management of information.

Corrective Measures

In case of safety issues related to our products, we take rapid corrective measures, including compliance, withdrawal or recall, in compliance with European regulations. We also promptly inform consumers and competent authorities through official channels such as the Safety Business Gateway .

Product Identification and Information

Each of our products is accompanied by:

Images and identifying information (product type and code).
Warnings and instructions for safe use, available in Italian, the primary reference language.
Inside the “order confirmed” emails from Caporei there is a specific stamp.